You're managing a diverse team of new agents. How can you ensure inclusivity in customer interactions? You're facing a holiday rush with an influx of calls. How can you maintain service quality ...

Burnout, depression and anxiety are common among parents and adult caregivers. A new report shows who is most at risk, and ...

Find Failed Sales Call stock video, 4K footage, and other HD footage from iStock. Get higher quality Failed Sales Call content, for less—All of our 4K video clips are the same price as HD. Video Back ...

One black female suffering from burnout after talking to a customer Tired call center woman with headache, fatigue and pain in night customer support, global telecom or virtual help desk. Burnout ...

The stress the military community holds is not just related to our proximity to deployments or combat zones. It is woven into ...

Stress and Coping Q&A for Teens Is it OK to Sleep Less on Weekdays and More on Weekends? When Stress Is Serious Abusive Relationships Binge Drinking Common Sleep Problems Dealing With Bullying ...

A Kennedy Center worker was dismissed after posting a nude protest video online, criticizing President Trump's leadership. Tavish Forsyth, the Opera Institute's program director, condemned Trump's ...

Why choose a tasting menu over a traditional setup? Local chefs explain how the bold offerings can challenge your palate.

In addition to financial instability, the worker described an unhealthy workplace environment. She said a senior creative team member, who was responsible for show production, faced bullying and ...