The scribbles on cups are part of a slew of changes orchestrated by Chief Executive Officer Brian Niccol to turn things ...

Starbucks baristas have mixed feelings about one of the chain’s new initiatives. The coffee giant has once again told its workers to write personalized messages on to-go cups. The practice ...

Under a new Starbucks policy, coffee drinkers are starting to see Sharpie-scrawled messages on their to-go cups wishing them a great weekend or simply saying, “Enjoy.” The personalized notes ...

Drawings of dogs, cats, birds and bees. Starbucks baristas are scribbling on customers’ to-go coffee cups again, part of new CEO Brian Niccol’s “Back to Starbucks” strategy to humanize the ...

The condiment bar is coming back, and diners will get unlimited free refills of iced or hot coffee whether they’re rewards ...

Hoping to entice consumers back to stores and improve their on-site experience, Starbucks now allows baristas to handwrite ...