Foley writes in his letter to potential investors and Members (or customers) that Peloton doesn't just sell connected exercise equipment - it sells happiness. "It is no secret that exercise makes ...

One of the best ways to measure the strength of our members' connection to Peloton is through member satisfaction and retention. In Q2, we made meaningful improvements in member happiness with net ...

In addition to financials, Peloton pointed to improving metrics like customer happiness. Member support satisfaction, which is ranked on a scale of one to five, climbed to 4.3 from 3.1 a year ...

Q2 2025 Earnings Call Transcript February 6, 2025 Peloton Interactive, Inc. misses on earnings expectations. Reported EPS is $-0.24 EPS, expectations were $-0.19. Operator: Good day, and welcome to ...