Key Points Total Quality Management is all about continuously improving products and services. There is no question that ...

For a newly hired CEO, leading a full cultural overhaul is a high-stakes move that demands a certain level of trust, the ...

Jennifer Howard-Grenville is the Diageo Professor of Organisation Studies at the Cambridge Judge Business School, University of Cambridge. She conducts in-depth studies of how people work from within ...

O'Reilly, C., J. Chatman, and D. Caldwell. "People and Organizational Culture: A Profile Comparison Approach to Assessing Person-organizational Fit." Academy of Management Journal 34, no. 3 (September ...

How do you create a learning organization with Six Sigma and organizational culture? A learning organization is a valuable means of fostering a culture centered around education. This can take ...

Research from Gallup indicates that managers account for at least 70% of the variance in employee engagement. Middle managers provide crucial coaching, feedback, and professional development. Their ...

Mergers and acquisitions, though powerful tools for growth, often fall short of expectations. One reason is a lack of focus ...

A thriving organizational culture in the retail industry significantly affects employee satisfaction, customer experience, and overall sales performance. However, there are specific complexities to ...

Culture shaping and sustainment is anticipated to be HR's #1 value-add activity by 2030, according to McLean & Company's Future of HR Survey (2023). This finding highlights the growing urgency for ...

Chatman, J., J. Polzer, S. Barsade, and M. Neale. "Being Different Yet Feeling Similar: The Influence of Demographic Composition and Organizational Culture on Work Processes and Outcomes." ...