You can reach Microsoft using their customer service phone number. Waiting on the phone might not be feasible for everyone, ...

Most of us use Microsoft products in one form or another. Unfortunately, that makes most of us ripe for the latest ripoff.

The Customer Experience Improvement Program (CEIP) is Microsoft’s effort to increase customer satisfaction. By gathering information from people who use its software and services, Microsoft ...

The signals from Microsoft Advertising’s Accelerate are clear: The future of customer experiences is conversational. And brands have an exciting opportunity ahead; not only by embracing AI but in ...

But maintaining such a high-impact global presence introduces its own variety of challenges: staying in tune with individual markets, ensuring broad customer satisfaction, and quickly containing ...

Organizational and workforce adjustments are a necessary and regular part of managing our business,' a Microsoft spokesperson ... putting the potential number of workers let go in the thousands.