The coffee giant aims to stand out on guest experience in a cutthroat consumer environment as it tries to boost lackluster ...

It’s understandable. When the path ahead is unclear, the instinct is to pause. To wait.

Only AI Six quarters from now, will your AI investments only be visible on your cost line or will those investments also ...

Siegfried Richter isn’t the kind of executive who chases the spotlight. But behind the scenes of billion-dollar deals and ...

Over the past several decades, HBR has published numerous articles about how best to develop strategy. This glossary contains ...

The company increased its full-year EPS and free cash flow conversion guidance versus last quarter, now targeting $3.65–$3.68 EPS and over 100% conversion.

You don't need a big budget or breakthrough idea to launch a successful business. This article lays out a proven, ...

Now that the Lean Business Case has achieved proven efficiencies for smaller GFEBS software enhancements, the product office is starting to pilot it for so-called “major enhancements” of ...

Tesla is wagering that it can be a robot company. Photo: benoit tessier/Reuters Elon Musk’s pivot to robots isn’t just shifting Tesla’s TSLA 3.21% business model. It is changing its DNA.