Without structured vocabularies, thesauri, synonym management, and other mechanisms that support taxonomies, organizations would rely on ad-hoc, unsustainable means of organizing their knowledge. By ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM. We find out how.

ADB has a vacancy for the position of Associate Knowledge Management Officer in the Department of Communications and Knowledge Management. The deadline for submitting applications is on Tue, ...

Knowledge management in 2025 sees a paradigm shift, from static repositories to dynamic intelligence systems embedded within operational workflows. Analysis of implementation patterns across ...

Traditional knowledge management requires significant manual effort — from documenting best practices to curating and validating content — which puts a strain on time and resources.

Construction quality management (CQM), as one of the major activities in construction project management, relies heavily on knowledge. Unfortunately, the knowledge of CQM is diverse in format and ...

Knowledge management, when connected to AI, opens up a whole new world in satisfying customers, lowering costs, and growing the business; This article was co-authored by ...

FORT LEAVENWORTH, Kan. — In April 2019, then Knowledge Management Qualification Course Chief Martin Fries noted the graduation of the course’s 1,000th student by saying, “We can't wait to ...

Explore the transformative impact of AI agent for knowledge management, optimizing efficiency and decision-making with advanced data integration and personalized insights. The Hackett Group Announces ...

Business leaders intent on fostering innovative cultures must differentiate between knowledge management and knowledge assembly. One involves systems, data, and collaboration; the other, insights ...

In this case, that which does not kill KM makes it stronger—artificial intelligence will, in fact, supercharge knowledge management. Much like the apocryphal stories of Mark Twain's demise, ...