Southwest Airlines is the largest carrier in the US by passenger volume. It has stuck to its strategy of streamlining airline operations to maintain lower unit costs than its full-service rivals, ...

You can search award flights on JetBlue's site by checking the "Use TrueBlue Points" box in the search window, or you can use ...

Airlines are planning to fly more seats and charge higher fares to Orlando as Epic Universe opens this spring.

Global Airlines: 'obsessive focus on outstanding customer experience' Global Airlines' founder James Asquith's personal ...

JetBlue now allows TrueBlue points to be used for Japan Airlines flights, marking their first East Asian airline partnership.

Known for lacking in the bells and whistles, it’s not surprising to learn that Spirit didn’t achieve top scores for comfort.

Exclusive: Inaugural tickets from Glasgow to New York are 88% more expensive than corresponding flights from Edinburgh on the same dates ...

A new study shows a decline in customer satisfaction with airlines and other travel firms, according to the American Customer Satisfaction Index.

Other travel segments also saw a decline in customer satisfaction in the study, including hotels, car rentals, rideshare and ...

Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.

It’s an airline with an airplane and it gets you places. Sure, there is a little nod to Hazel when you walk in, but a friendly flight attendant was there to greet us, and it felt like boarding any ...

Airlines are finding creative new ways to charge passengers more, from sneaky carry-on fees to surprise seat selection c ...