"How can technology be used effectively to bring us closer to our customers rather than further away?" asks an infographic by digital customer experience platform CUBE. The infographic explains how to ...

HBR published a piece on how people are using gen AI. Much has happened over the past 12 months. We now have Custom GPTs—AI ...

Be mindful of the people that will use AI just as much as the technology itself, says UMass Memorial Health's Eric Dickson. Hospital leaders have little choice but to explore the ways AI can ...