At least 60 people have killed themselves in India after being harassed by instant loan app companies chasing debt, a BBC investigation has found. Agents are hired by a number of companies to ...

Teleperformance, the world's biggest call centre operator, is using Artificial Intelligence (AI) to "neutralise" Indian accents for clients from Western countries, according to The Telegraph.

UK bank Lloyds TSB will be closing its Indian call centre after implementing interactive voice recognition software which has reduced telephone enquiry numbers. A spokesperson for the bank told ...

During the meeting, Ghanshyam Prasad, the CEA chairperson stressed the importance of coordinating with generation and ...

Kolkata: The Bengal Cyber Cell Wing and Bidhannagar Police carried out multiple raids on illegal call centres running in ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center ... of the Indian speaker with ...

The group identified a scam call centre in Kolkata and pranked them. The group’s efforts also resulted in the closure of a scam call centre and arrests of those involved. Scam callers are a ...

A Hyderabad-based call centre engaged in defrauding US citizens was busted by the Telangana Cyber Security Bureau (TGCSB) following a raid at a Madhapur building on Wednesday evening. The ...

TIRUPPUR: The Tiruppur city police have set up a call centre at the commissioner’s office to instruct motorists to pay their traffic violation fines immediately ...