Teleperformance SE, the largest call center operator on the planet ... “When you have an Indian agent on the line, sometimes it’s hard to hear, to understand,” Teleperformance Deputy ...

Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time. The system aims to enhance customer understanding and satisfaction ...

Teleperformance, the world's biggest call centre operator is using artificial intelligence (AI) to '"neutralise" Indian accents for Western customers, according to a report in The Telegraph.

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.

According to the University of Toronto's Kiran Mirchandani, whose research was on the treatment of Indian call center employees, she told SFGATE that people who are already predisposed to dishing ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center ... of the Indian speaker with ...

Study Finds That People Who Entrust Tasks to AI Are Losing Critical Thinking Skills The post World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian Employees appeared first on ...