Teleperformance SE, the largest call center operator on the planet ... “When you have an Indian agent on the line, sometimes it’s hard to hear, to understand,” Teleperformance Deputy ...

Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time. The system aims to enhance customer understanding and satisfaction ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center ... have an Indian agent on the ...

The company's website says that it makes the call center employees more efficient ... is now going to completely get rid of their employees’ Indian accents by applying a real-time AI software ...

AI is now having its ‘rubber-meeting-the-road moment,’ and its impact is far-reaching, radically transforming ways of working. Going by a recent Bloomberg report, Teleperformance, a global ...