Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time. The system aims to enha ...

“When you have an Indian agent on the line ... order to further mask any sort of ambient noise emanating from the call center employees' location that may give away where they are based.

The world’s biggest call center operator, Teleperformance SE, will be utilizing AI to help make the Indian accent of their employees more palatable for those receiving the calls. A TechSpot ...

The FIA has accused personnel from other law enforcement agencies (LEAs) of conducting unauthorised raids on call centers and ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.

Teleperformance, the world's biggest call centre operator is using artificial intelligence (AI) to '"neutralise" Indian accents for Western customers, according to a report in The Telegraph.

The world's largest call center operator, Teleperformance, is rolling out artificial intelligence to modify the accents of its Indian customer service agents in real-time.The company claims this ...

Demos of Sanas’ technology show Indian accents becoming more American ... However, the company claims that call center workers like the technology, and it creates more job opportunities in ...

has deployed AI to alter the accents of its Indian call center agents in real-time. This move aims to improve customer interactions, making them more relatable. “When you have an Indian agent on ...