A globally leading provider of laboratory automation solutions has opted for USU's IT Service Management Suite (ITSM). As part of a comprehensive IT reorganization, all IT service processes ...

As a leading provider of software and service solutions for IT and customer service management, USU helps organizations optimize their IT resources in the age of cloud and AI. Globally, organizations ...

Ovations, together with Atlassian’s Jira Service Management, is enabling companies across industries to modernise their ITSM ...

Stockwise is a cutting-edge web application designed for efficient inventory management through advanced demand forecasting techniques. This project addresses the critical challenges organizations ...

Intelligent IT service management systems improve the quality of service, hasten response times and reduce downtime ...

Rich Dzierwa learned from incident commanders and software engineers how on-scene personnel accountability and assignment and officer and chief training are being taken to the next level.

SANTA CLARA, Calif. - ServiceNow (NYSE: NYSE:NOW) has reported a strong finish to 2024, with its fourth-quarter earnings showcasing a 21% year-over-year increase in both subscription and total ...

As a leading provider of software and service solutions for IT and customer service management, USU helps organizations optimize their IT resources in the age of cloud and AI. Globally, organizations ...

There was an unfortunate incident of photo-bombing at Áras an Uachtaráin last week. The picture was meant to record a moment of history – the new Government with the President after he had ...

Skillful in IT hardware support, ensuring smooth operation of computer systems and peripherals. Familiar with IT service management practices to efficiently manage IT processes and services. A ...

A proper and clearly defined management structure is something every successful business needs. However, entrepreneurs may find creating and implementing one isn’t an easy task. Henry Mintzberg, a ...

Officials have begun a large-scale nuclear incident exercise in New York amid fears of WWIII. The Federal Bureau of Investigation (FBI) said the exercise includes military aircraft, personnel who ...