Inspiration from New Places. Travel isn’t a distraction from writing—it’s often a source of it. The post The Modern Writer’s ...

Adopting an AI-powered help desk tool can empower your team to deliver faster support and focus on what matters most – keeping your customers happy. Alex McFarland is an AI journalist and writer ...

One of the most common uses is the zoho desk api create ticket functionality. This lets you automatically create support ...

Rep. Jared Golden, D-Maine, pointed out in a lengthy statement that he himself proposed a 10% blanket tariff on U.S. imports ...

SolarWinds delivers Squadcast Incident Response following its recent acquisition and updates its observability platform.

Microsoft president Brad Smith says the company, which is celebrating 50 years since it was founded, and 40 years in Ireland, ...

"It is never acceptable for people involved in the projects of TRT, which represents our nation, to be a part of a political ...

The Public Health Committee of the state legislature is advancing a bill proposal that could establish opioid overdose ...

New Secretary of Agriculture Brooke Rollins admits new tariffs being implemented will cause some uncertainty in the markets as they adjust to the measures. She will be watching retaliatory tariffs ...

The notice adds: “The authority is looking to procure a new Defence IT Service Desk capability to provide continuity of these critical IT support services for defence users from this date.” The MoD ...

City of Fargo Transit Director Julie Bommelman says the $2 million in one-time funding will be allocated for paratransit ...

Interface with management, IT Support Technicians and users. Manage call load to ensure the exceeding of customer expectations. Escalate issues as appropriate. Train IT Support Technicians Service ...