Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

The Johnson County Emergency Communication Center, which sits adjacent the Johnson County Sheriff’s Office, will be renamed the George A Robinson Emergency Communication Center on Tuesday in honor of ...

A pair of Wisconsin legislators are pushing for more transparency in the school referendum process in the state.

Rhode Island state senators toured the 988 Suicide and Crisis Lifeline call center in East Providence on Friday.

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

Two Chinese nationals, identified as the masterminds behind a major call center scam operating from a neighboring country, were apprehended in Bangkok. The suspects, Mr. Ye Wanyou and Mr. Li Weijie, ...

These offshore call centers are being driven by companies that ... Many of these veterans languish at home with few prospects of employment because of the injuries they sustained defending all ...

A health care provider referral is required for these services. Our team of in-home urgent care nurse practitioners and physician assistants from our partner, DispatchHealth, are able to test and ...

We recently published a list of 10 AI News Updates You Should Not Miss. In this article, we are going to take a look at where ...

A 911 call obtained by News Center 7 indicates that a 2-year-old boy shot himself in the leg. The caller identified herself ...