The customer experience has evolved from in-person to telephone, multi-channel, and contact center to an AI-driven future in the cloud. In the past 150 years, more progress has been made in ...

MIAMI, April 22, 2025 (GLOBE NEWSWIRE) — Fengate Asset Management (Fengate) today announced the appointment of Warren Roll as Managing Director, Head of Digital Infrastructure.

The pandemic forced businesses to rethink their approach to both employees and customers—accelerating adoption of AI contact center technology environments especially as call centers ...