Contact center agents are the backbone of customer service, often juggling complex interactions across multiple channels while working under considerable pressure. Their experience on the job ...

Medicare is a federal healthcare program for seniors aged 65 and up, and currently provides coverage to about 65 million Americans, according to the Center for Medicare Advocacy. Medicaid ...

AUSTIN (KXAN) — Austin’s Chief Animal Services Officer — and the effective director of the Austin Animal Center — is on administrative leave, the city of Austin confirmed to KXAN.

Mike DeWine, left, listen as Environmental Protection Agency administrator Lee Zeldin, center, speaks in East Palestine Fire Station on Feb 3, 2025, in East Palestine, Ohio, Feb. 3, 2025. (AP ...

The New York Yankees quietly brought a physics experiment to the plate. Then came the home-run barrage.

As California preschoolers enjoy spring break, many Head Start providers say they’re feeling some relief — at least for the ...

ASHEVILLE, N.C. (WLOS) — U.S. Department of Veterans Affairs Secretary Doug Collins visited the Asheville VA Medical Center on Tuesday, March 18, as local veterans voice concerns over potential ...

According to New Calabrio Research The 2025 State of the Contact Center report shows that balancing efficiency and empathy remains a challenge in the fast-changing customer experience space ...

The pain may begin around the eye or temple and then spread across the head. Some other symptoms of ... or otherwise concerning, contact a healthcare professional. Anyone with a sudden, severe ...

Most cases of tingling in the head resolve on their own. However, others are signs of more serious issues. Home management involves promoting relaxation and boosting dietary and fitness habits.