创建同理心地图（Empathy Map）是一种将收集到的原始数据转化为可视化信息的方法，它可以帮助产品经理从不同的角度理解用户。

To be sure that the answers to our Empathy Map were in fact closer to reality, we conducted a survey. Here are a few of the findings from the survey taken by 1785 Aisle members that reassured us ...

Download an empathy map canvas to work with. The Results. The map itself is a simple, visual, document. After the workshop. Learning about the service user experience, including whether it has ...

This is a method that lets you develop empathy and insights about service user experience. getting staff to focus on the feelings, experiences, challenges and needs of service users. improving service ...