And with entry-level remote and hybrid roles growing across industries, recent grads have a wealth of opportunities to find ...

The ad promised remote customer-service jobs with Disney and said that selected candidates would start at a pay rate of $18 per hour. In red lettering, the ad also promised free theme park tickets.

Data Dimensions is a service solutions provider based in Wisconsin that often needs to fill data entry clerk positions for ...

Customer service skills comprise the knowledge, tactics and understanding needed to make customers as satisfied as possible. Here are 12 essential skills.

Coinbase cyberattack: What users need to know about stolen customer data, password security, and more in $400 million incident Jennifer Mattson Thu, May 15, 2025, 1:00 PM 3 min read ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

Customer service is the direct, one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it.

Automation — Virtual assistants can work with automatic triggers to deliver various types of support for customer service, e.g., pulling up data about specific customers or topics when requested ...

According to Hill, here’s how these technologies are transforming the sector: Improved customer service and personalisation: With big data, hotels can collect detailed information about guest ...

According to an IRS data book, the agency employed about 15,500 customer service workers in 2021.The workforce has since grown to about 20,000, as of late 2023, the most recent figures available ...