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The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

DURHAM, N.C. (WNCN) — Revco Solutions in Durham is looking for patient customer services representative. The job is pretty cut and dry. The customer service representative will talk to patients who ...

US aerospace major Pratt & Whitney on Wednesday announced the establishment of a new Customer Service Centre (CSS) in Bengaluru. As part of the company's India Capability Centre, the new facility will ...

Marlene Summers, senior vice president of ECI's Global Customer Support, named a Silver 2025 Stevie Award winner for her leadership and proven ope ...

Observe.AI’s VoiceAI agents are built to handle a wide range of customer service inquiries ... told VentureBeat in a recent video call interview: “Enterprises are saying, ‘Do we really ...

Concentrix is leveraging AI tools like GenAI for digital transformation, boosting profitability, and trading at attractive ...

One Time at Work: Training new staff remotely felt impersonal. So, I created engaging customer service videos showcasing real scenarios and solutions. Engagement soared, and new hires felt more ...

But what they often forget to consider is its customer service. By opting for credit ... Study American Express offers a Help Center that provides answers to common questions on topics like account ...

Beneficiaries now have until April 30 to obtain referral approval and point-of-service waivers and provide payment ...