They answer an ad for customer service workers in Asia. The job turns out to be kidnappings, torture and hell on earth. Scam ...

AloAi Voice Agents Automate Qualification, Scheduling, and Customer Engagement, Delivering Unmatched Operational Scale.

First Orion's Protect+ Risk Detection helps businesses to make informed decisions on how inbound calls are treated.

Calling customer ... 30 to 40 calls a day in some instances, and I'd say probably a good two-thirds of them were just getting screamed at and belittled." That's led companies and service centres ...

Continuous Data Updates – Ensures up-to-date protection with access to First Orion's "Advice-of-Risk" database. For more ...

Residents across the City of Ekurhuleni are left frustrated after numerous complaints about service ... closed calls that remain unresolved. Zweli clarified that the city’s customer care team ...

TTEC, a global leader in AI-enhanced customer experience (CX) solutions, is expanding its Cebu City operations with full-time ...

MPowered, the one day mortgage lender, has enhanced the role of its Alexa-style digital assistant which will now see every ...

Marchex has launched Engage for Service, its latest AI-powered solution for auto dealerships, designed to help service centers better understand their customer engagement, elevate customer ...

Two challenger energy companies have been deemed to have the worst customer service in the industry, according to a Citizens Advice. It totted up the number of complaints to Citizens Advice ...