a leading IT service management and customer service desk software provider. Customer experience has long been considered to be a greater priority for B2C companies, but it is now clear that B2B ...

Help desk software and customer self-service tools like online, email, live chat, and mobile support can make a big impact on your ability to deliver timely, effective service. Offer a seamless, ...

A JavaScript/TypeScript wrapper for the JIRA Cloud, Service Desk and Agile REST API ...

Apply to jobs in marketing, customer service, hospitality, teaching and more in this week's Top Jobs in Japan.

Visit libredesk.io for more info. Check out the Live demo.

Matthew McAlister, GM of The Celeste Hotel, shares insights on hotel management challenges, misconceptions, and his passion ...

Help4U is the University's main service desk system. It allows easy ticket and job tracking for staff, students, and our professional service teams. The system is managed by Digital and Technology ...

KEVCO Inc. is celebrating 35 years of providing industrial floor treatments and repair. During that time, KEVCO has become ...

As we begin the new year in 2025, it’s paramount for companies to get an accurate assessment of exactly where they stand with the customer base that patronizes their products and/or service lines.

The headaches began before I even checked into Resorts World. Shortly before my arrival, an email landed in my inbox with the subject line: “ZZZ OLD (DO NOT USE).” This was not the customer service I ...