Other job titles where an employee performs business analysis include data analyst, solutions provider ... improving sales by focusing on pre-sales, customer service, client relationships ...

Microsoft Excel is a digital Swiss Army Knife for data analysts. While basic functions serve as the foundation, you need to ...

AI can help salespeople by automating routine tasks, gathering relevant data from ... Forrester analyst Kate Leggett agrees that agentic AI could eventually completely automate customer engagement ...

CAMPBELL, Calif., April 02, 2025--8x8, Inc. (NASDAQ: EGHT) announces 8x8 JourneyIQ, giving businesses the ability to track, predict, and optimize every step of the customer journey ...