The ServiceNow Customer Experience report analysed the widening gap between rising customer expectations and the reality of service delivery. It surveyed 5,000 Indian consumers and 204 Indian ...

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The report found that 39 per cent of consumers are kept on hold, 36 per cent are repeatedly transferred, and 34 per cent believe companies deliberately complicate the complaint process.

“The biggest reason for this is cost.” Some people reported that their new provider gave them better customer service, cellular coverage, call quality, and/or data speed. Thinking of making ...

Germany's military faces challenges with ageing personnel and falling numbers, despite increased defence spending. A new report highlights that significant funds have already been allocated, but ...

32,530 people played the daily Crossword recently. Can you solve it faster than others?32,530 people played the daily Crossword recently. Can you solve it faster than others?

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

A.P. Moller Holding currently owns 47% of Svitzer through its APMH Invest subsidiary and is now offering to buy the remaining shares it doesn’t already own. Founder and CEO of digital forwarder ...

Germany's military is ageing and shrinking ... borrowing rules to massively boost defence spending. In an annual report released on Tuesday, Eva Hoegl said that despite a recruitment drive ...