Neural networks are used to handle calls, train employees, analyze data to track trends, identify problems, and make ...

Omilia, a leader in Conversational AI solutions, today launched Omilia Workforce AI™, available immediately. A groundbreaking Gen AI-powered call quality management solution, Omilia Workforce AI ...

WESTBOROUGH, Mass., April 03, 2025--eClinicalWorks®, the largest ambulatory cloud EHR, today announced that United Digestive ...

Analysts have set 12-month price targets for Five9, revealing an average target of $55.25, a high estimate of $65.00, and a ...

Peapack-Gladstone Financial Corporation (NASDAQ Global Select Market: PGC) and Peapack Private Bank & Trust are pleased to ...

Full authorization is first and onlyfor a full-stack Contact Center as a Service solution Reston, VA, USA – March 26, 2025 – Content Guru, Inc. is proud to announce that its storm® CCaaS (Contact ...

Improves Customer Experiences, Operational Efficiency and Reduces Costs NEW YORK, March 25, 2025 —Presidio, a leading technology services and solutions provider, announced its 100th GenAI deployment ...

呼叫中心，智能外呼，大模型呼入机器人，大模型呼出机器人，客服系统，工单系统，开源呼叫中心系统，话务系统 ...

For more than 30 years, the CCMA has been absolutely dedicated to supporting contact centre professionals. We’re constantly pushing ourselves to do more for our thriving community, which happens to be ...

All in One PSA for MSPs, which Unifies client, contact, vendor, asset, license, domain, ssl certificate, password, documentation, file, network and location management with ticketing and billing ...