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Betr Outsourcing, which has bases in Sunderland and Glasgow, has taken on staff from Doxford Park-based Energy Compare ...

A man shared the tale of why he quit his call centre job after working for two days. South Africans were entertained and ...

The Centre contests the Gujarat High Court's directive to regularize anganwadi workers by aligning them with permanent ...

he French company has around 90,000 employees in India. Teleperformance, the world's biggest call centre operator is using artificial intelligence (AI) to '"neutralise" Indian accents for Western ...

Officials say a hydro worker in Toronto is dead after he was injured while working on an electrical vault along the city’s ...

Artificial intelligence is being incorporated across a large number of industries in the world, and will now even be used in call centers ... could not understand the worker, then within less ...

The world’s biggest call centre company is using artificial intelligence to “neutralise” Indian accents for Western customers. Teleperformance said it was applying real-time AI software on ...

Audio of a 911 call reveals the moments after a maintenance worker discovered the bodies of Gene Hackman and Betsy Arakawa Audio of the 911 call made by the worker who discovered the bodies of ...

Then, when people click on the posts and provide their names and phone numbers, the advertisers forward the contact info to the call-centre scammers for a fee — up to $1,350 US in the case of ...