Look for learning systems that emphasize call center management skills like problem-solving and workforce planning.

The committee took up the items during its Wednesday session. In February, resident and former City Council candidate Johanna ...

WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center ...

Can you pitch in a few bucks to help fund Mother Jones' investigative journalism? We're a nonprofit (so it's tax-deductible), ...

Jim Browning is a software engineer and an expert on scam call centers. His YouTube channel baits scammers by gaining access to their computers, observing them through CCTV, and hacking into their ...

TRAGIC ACCIDENT - A call center agent lost his life after being hit by a car on Quirino Highway in Novaliches,.

Russia's Federal Security Service has thwarted the work of an international network ... A total of 11 managers and employees of Russian call center offices were detained. Investigators have ...

A powerful Rutgers report sheds light on the plight of families who earn too much for assistance but not enough to afford child care without hardship.

To contact the Work Request Center staff, who are available to answer questions and assist with system navigation, please call (765) 494-9999 or email. The method used to request work depends on its ...

Investigators believe a Wednesday evening, March 12, call about an armed man in the children’s section of the Loma Linda University Medical Center that prompted evacuations and a response of 100 ...

THAT WAS THE CALL THAT SHANE TASSINARI GOT LAST MONTH ... or Bretton Woods could work for the center. Staffers were also protesting the firing of one of their colleagues, Shane Tassinari, who ...