Look for learning systems that emphasize call center management skills like problem-solving and workforce planning.

WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center ...

Jim Browning is a software engineer and an expert on scam call centers. His YouTube channel baits scammers by gaining access to their computers, observing them through CCTV, and hacking into their ...

TRAGIC ACCIDENT - A call center agent lost his life after being hit by a car on Quirino Highway in Novaliches,.

Russia's Federal Security Service has thwarted the work of an international network ... A total of 11 managers and employees of Russian call center offices were detained. Investigators have ...