The curriculum integrates on-the-job training with support from trainers, supervisors, and experienced staff. After this initial phase, trainees move to the call center floor for three months of ...

The Center will be using the ‘Comms Coach’ software to help assess the quality of calls and provide real-life scenarios for ...

The seven-week course gives community members an intimate view of policing. Visits include the NOPD training academy, the 911 ...

Coinciding with the commencement of call center operations, union telecom minister Jyotiraditya Scindia inaugurated the Vi Foundation’s financial literacy initiative, ‘Jaadu Ginni Ka’, aimed at ...

After a school bus aide was charged with assaulting non-verbal teens, Howard County Public School System officials say they ...

The call center employs 174 people at 95 Higgins St., the company said Thursday. The company plas to move its operations out of the location by June 26. “We have elected to transition this work to our ...

Michael Runyon ran through his options. Gripping the wheel of his Jeep Grand Cherokee one morning in July 2014, the Trenton ...

Luling's Waterworks Billing Office will close at 1:45 p.m. on April 3 for staff training, with alternative bill payment options available. Regular hours resume April 4.

I came across a quote in the past week, one that links the training of children to the realization of ambition and future potential. For the most part I think it’s a great thought. I would just make a ...

New Jersey's 12 Centers for Independent Living provide a wide range of training and resources. So why does the state want to ...

Sports enthusiasts interested in becoming a certified Ohio youth or high school sports official have the opportunity to ...

Everyday volunteer firefighters rush to answer the call for help across the Commonwealth even though many struggle with ...