If you are looking for a work at home role this summer and you don't mind working on a temporary, seasonal basis, this l ...

Hackers are increasingly turning the very systems designed to help customers – outsourced tech support and call centers – ...

Nvidia Corporation shares remain a Buy. Strong AI demand, global expansion, and quantum computing innovation position it well ...

A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

GOBAA 2025 featured passionate keynote speeches and inspiring success stories, highlighting the ingenuity and resilience of ...

In fact, the average TTEC call-center employee is more like Robert Robles. Born in Mexico, he lived in the U.S. for 42 years before he was deported in 2008. In an interview in front of the call center ...

On June 13, the call center again saw a surge in calls when the city began a new recycling program. The new program required residents to opt in to have recyclables picked up, a departure from past ...

LIMA, OH (WLIO) - Enbridge Gas says the global technology outage is affecting their call centers. The company says if you have a gas leak and if you call the call center and do not get an answer, to ...

THE Bureau of Internal Revenue (BIR) is seeking a higher budget for 2026 to “increase efficiency in tax collection.” Internal Revenue Commissioner Romeo D. Lumagui Jr. said during a forum last ...

Discover affordable, scalable Microsoft Dynamics 365 Contact Center pricing with AI & omnichannel capabilities - pricing plans for every business need.

Dynamics 365 Contact Center is a new product that adapts the capabilities of the previous Voice and Digital Messaging channel add-ins for Dynamics 365 Customer Service and makes them available in a ...

The appointment comes as Google and other large cloud providers race to build data centers and infrastructure to support ...