You're managing a diverse team of new agents. How can you ensure inclusivity in customer interactions? You're facing a holiday rush with an influx of calls. How can you maintain service quality ...

No one can do it all alone, so embrace teamwork and lighten the load for a happier, stress-free life. Working moms need all the shortcuts they can get! Meal prep on weekends to save time during the ...

One black female suffering from burnout after talking to a customer Tired call center woman with headache, fatigue and pain in night customer support, global telecom or virtual help desk. Burnout ...

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Dealing with an upset customer is an inevitable part of call center administration. When a customer is dissatisfied with your team's service, it's crucial to approach the situation with empathy ...

"(Unsplash) She elaborated, “For instance, students appearing for board exams often experience delayed periods due to heightened stress levels. When someone is stressed, there is an increase in ...

Include aerial yoga poses for instant stress relief. Image courtesy: Adobe Stock Stress has become a bothersome partner in our hectic lives. Be it demanding job duties, tight schedules or family ...

Supporters have lauded the idea as a lifeline that will "deliver financial relief ... Tax Policy Center. That sweeping scope goes beyond the GOP platform’s call to exempt tips for millions ...

Simple stress-relief exercises like deep breathing, quick meditation, or even a mindful walk can bring instant calm. Take a pause, refocus, and reset. A few mindful moments each day can help you ...