Genesys, a leading developer of AI-driven call center software, has postponed its highly anticipated initial public offering (IPO) due to increased stock market volatility, according to The ...

Health insurance companies such as UnitedHealthcare and Florida Blue are increasingly leaning on generative artificial ...

In addition, you’ll need to decide whether you’re willing to pay for a call recorder or whether you want free software with potentially fewer features. Keep in mind that the laws around call ...

Teleperformance, the world’s largest call center operator ... machine-generated enhancements and human interactions. The software not only modifies speech patterns but also filters out ...

The White House wants to end the federal education agency, but you should still fill out FAFSA now if you want financial aid ...

Healthcare staffing software vendor Hallmark has integrated acute care labor marketplace CareRev into its platform, expanding the pool of local gig workers immediately available to Hallmark’s ...

Call the Midwife follows the nurses, midwives and nuns from Nonnatus House, who visit the expectant mothers of Poplar, providing the poorest women with the best possible care. Midwives Andrea ...

We list the best business phone systems, to make it simple and easy to set up and manage a powerful software-based phone ... like online faxing, VoIP, call center, and several more.