Click to Learn More The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice ...

Call centers that include handling of calls along with live support software like email, chat or social media are more often referred to as contact centers. Calls that are customer support ...

Using HD VoIP calling, these software-based business phone systems ... various products and solutions like online faxing, VoIP, call center, and several more. All for both small and large ...

By connecting your call center software with a customer relationship management (CRM) program, agents have up-to-date ...

The Charleston County Consolidated Emergency Communications Center adopted new, more advanced call handling software that aims to improve emergency response for both the public and first responders.

We think Codan’s expansion in the communications sector supports long-term growth, with diverse and stable earnings contributions from its command center product. After a series of acquisitions ...