Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time. The system aims to enhance customer understanding and satisfaction ...

Gabourey Sidibe shares a humorous and poignant story about her time as a phone-sex operator before making it big in Hollywood ...

The world's largest call center operator is utilizing "accent translation" technology developed by Palo Alto-based startup Sanas, according to Bloomberg. Teleperformance invested $13 million in ...

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or Galaxy ...

The world's largest call center operator, Teleperformance, is rolling out artificial intelligence to modify the accents of its Indian customer service agents in real-time.The company claims this ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.

And the rest of my life at that point, I was working at a call center as a phone-sex operator. FYI, the company was mostly Black women. You’re not at all allowed to be Black on the phone." ...

The world’s biggest call centre company is using artificial intelligence to “neutralise” Indian accents for Western customers. Teleperformance said it was applying real-time AI software on ...

Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move ...