The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

Millions of people visit their libraries every week. What's the draw? Everything. During National Library Week, April 6–12, 2025, take time to discover (or rediscover) what draws people in. This ...

Hundreds of contractors, or “purchasing assistants”, in a Philippines call centre were working to manually complete purchases occurring over the Nate app, the investigation found.

The worst part? The investors were deceived that it's an AI-powered shopping app when it's actually operated by call center workers in the Philippines. Introduced seven years ago, Nate was hailed ...

A fintech founder in the US has been charged with fraud after it was found that his artificial intelligence shopping app relied heavily on Philippines call centre employees to complete the ...

We call for an unyielding reinforcement of the rule of law—not through rhetoric ... The safety of every citizen, every visitor, every resident, every child playing in the streets in the whole ...

A fintech founder in the US has been charged with fraud after it was found that his artificial intelligence shopping app relied heavily on Philippines call centre employees to complete the purchases ...

In reality, however, Nate relied heavily on hundreds of human contractors in a call center in the Philippines to manually complete those purchases, the DOJ’s Southern District of New York alleges.

Colegio de San Juan de Letran is sending a letter to the NCAA Management Committee to ask for a review over a non-call late in Game 2 of the Season 100 Juniors Basketball Final Four match against De ...

Animal rights activists aiming to force the closure of the Oregon National Primate Research Center wrote to the U.S. Department of Government Efficiency this week urging it to cut funding for the ...

Such companies in the Philippines, long known as the call centre capital of the world, have typically been associated with low margins and high staff turnover. But now, they are seeking to move up ...