While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

The Department of Migrant Workers (DMW) on Monday warned the public against a social media post offering fake call center agent jobs. DMW said the fake job offers claim these would send victims to ...

DMW said the fake job offers claim these would send victims to Thailand, Singapore, or Vietnam as “on-the-spot tourists”. The victims would then travel to Cambodia, Myanmar, or Laos where they ...

WASHINGTON (AP) — Saving the planet is so 2024. Clean energy leaders across the globe are now tailoring their messages to ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Nonprofits that challenged to the Trump administration’s freezing of grant funds highlighted crisis for a small center in ...

OREBRO, Sweden (AP) — Wounded and bleeding, Salim Karim Iskef managed to video-call his fiancée to tell her he loved her one last time before he died this week in what was Sweden’s deadliest mass ...

OpenAI executives updated reporters on Thursday about the level of interest the company is seeing from states interested in ...

Connect customers faster, boost agent productivity, and speed up call resolutions with RingCentral Contact Center. Any business that regularly involves phone calls ... you improve their experience and ...

Disability and civil rights advocates criticized Trump for implying the plane crash could be connected to government ...

Your next job starts here. A woman captures a video of her colleagues during a hectic hour. Image: @kgodisoselwana Source: TikTok Call centre offices are often bustling with activity as agents handle ...

In a town built on the predictability of federal work, people are facing an unfamiliar sense of existential uncertainty.