Neural networks are used to handle calls, train employees, analyze data to track trends, identify problems, and make ...

The shift to remote work changed call centers forever. Teams once packed into cubicles now work from home offices, coffee ...

In his second stint as Ohio State's primary offensive coordinator, Brian Hartline is preparing to be the Buckeyes' ...

More than a year after a bizarre and widely publicized incident in which a U.S. Marine Corps F-35B continued flying for over ...

Sandbox VR Fort Myers is only the second Sandbox VR franchise in Florida. It features nine virtual-reality games, high-end ...

The initiative is the first therapy dog program for a 911 call center in the state ... to supporting the whole person behind the headset.” According to Ulster County, Anthony McKenzie, a ...

The Winona Arts Center is pleased to present the Korean film, “Aloners,” by HongSung Eun On Friday, March 21, at 7 p.m. with the gallery opening at 6 p.m.

Republicans have courted “niche” content creators on Twitch, Discord and other platforms overtaking traditional media.

This week, on April 4th, Microsoft turns 50 years old. The company has gone through sweeping changes over that time — from ...

Forbes contributors publish independent expert analyses and insights. Technology journalist specializing in audio, computing and Apple Macs.

Spring has officially sprung. Just like spring, the Newport Senior Center has some new activities budding. It is with great enthusiasm that the NSC brings you a Virtual Reality Stress-Reduction ...