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Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

AKRON, Ohio (WJW) — Charter Communications, which goes by the trade name Spectrum, is expected to close its call center in Akron this spring, impacting more than 250 employees. According to a ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

plans to close its Akron residential inbound sales call center and lay off 259 employees there. On Jan. 22, Dilys Hamilton-Bryan, senior director of human resources at Charter Communications ...

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Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

Williamson County's Performing Arts Center has unveiled its 2025 winter and Spring season, featuring tributes to Disney and ...