The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Customer support plays a crucial role in sustaining and growing businesses irrespective of any sector. There goes a proverb – ...

Coinciding with the commencement of call center operations, union telecom minister Jyotiraditya Scindia inaugurated the Vi Foundation’s financial literacy initiative, ‘Jaadu Ginni Ka’, aimed at ...

NYSEG has launched a pilot training program aimed at improving customer service by reducing ... In addition to this initiative, NYSEG is investing more than $1 billion to improve customer service, ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

DURHAM, N.C. (WNCN) — Revco Solutions in Durham is looking for patient customer services representative. The job is pretty cut and dry. The customer service representative will talk to patients who ...

(SQM). Jackson was also recognized for “Highest Customer Service – Business to Business (B2B) Industry,” was named a finalist for Call Center of the Year and received Call Center World Class ...

Find Customer Service Call Icon stock video, 4K footage, and other HD footage from iStock. Get higher quality Customer Service Call Icon content, for less—All of our 4K video clips are the same price ...

Expedia strongly emphasizes the importance of using official channels to contact their customer service representatives. According to Expedia’s Help Center, customers should: Use the Official Website ...