Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

US President Donald Trump's inner circle is advising him against a call with Vladimir Putin until the Russian president commits to a full ceasefire with Ukraine, NBC News reported on Thursday, citing ...

Big Tech makes promises about our gleaming AI future, but its models are built on the backs of underpaid workers in Africa ...