Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

The Department of Migrant Workers (DMW) on Monday warned the public against a social media post offering fake call center agent jobs. DMW said the fake job offers claim these would send victims to ...

DMW said the fake job offers claim these would send victims to Thailand, Singapore, or Vietnam as “on-the-spot tourists”. The victims would then travel to Cambodia, Myanmar, or Laos where they ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

WASHINGTON (AP) — Saving the planet is so 2024. Clean energy leaders across the globe are now tailoring their messages to ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

• The Washington Wizards’ Friday Night Concert Series returns with headliners Backyard Band and Junkyard Band, and rapper T.I ...