CallMiner Outreach combines industry-leading conversation intelligence with innovative customer feedback capabilities to improve customer satisfaction, loyalty and retention.

Would you ever tell a friend you had a “4/5” experience with a company? Of course not. That’s just not how we talk or ...

We list the best survey tools, to make it simple and easy to find out what your customers want and need. There are always ways to improve your business products or services, but knowing how and in ...

Therefore, D is the correct answer. (About our Expert: Mudit Gupta has been a mentor and faculty for the UPSC Civil Services exam for 8 years with expertise in CSAT, Polity, International Relations, ...

Pessimism among individual investors about the short-term outlook for stocks increased in the latest AAII Sentiment Survey. Meanwhile, optimism and neutral sentiment decreased. Bullish sentiment, ...

Nigeria’s power sector, electronic commerce and real estate have emerged lowest in customer service index released by the ...

GoContact, a leading global customer experience technology provider, announced it was the recipient of the Silver Stevie Award for Best Customer Satisfaction Strategy. Judges called the Broadvoice ...