Want to understand BPO live transfers and how they’re reshaping debt settlement? You’re in the right place. For the last ...

Vertical Growth, Geographic Expansion, Industry Recognition and Transformative Technologies Drive Unprecedented Success ...

While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

Operations & Process: Ensure end-to-end operations management for SEC forms 10Q/10K/8K, Financial supplements, disclosures etc. Partnering in setting the teams strategic direction and assisting in the ...

the BPO sector in the Philippines has been associated with call centers serving English-speaking customers. For Junique, AI developments are just the latest change in the industry. AI tools enable ...

From leveraging cutting-edge technology to fostering employee well-being, the Philippine call centre industry exemplifies ...

Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...

New coalition calls for labor and free speech protections as AI tools make call center work both more efficient and demanding ...

Camille Villar turned over on Tuesday the house and lot won by 26-year-old overseas Filipino worker Angelica Abellano during ...