The National Technical Support Center, the "technical call center” of the Comelec, will begin its operations on May 2.

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the call will be terminated. Rogers Communications is one of many companies and government agencies that have set up automated messages warning customers against harassment toward employees.

Albert Saniger scammed investors with fake AI claims, secretly using call center workers to run his so-called "automated" Nate shopping app.

Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

TrampolineAI, an AI-powered contact center platform, launches today to elevate healthcare contact centers by delivering faster, more accurate member support through real-time intelligence and ...

South Korean firm Miru Systems will collaborate with the Commission on Elections (Comelec) and various election technology ...