Overall, SGREIT’s portfolio committed occupancy rate remains high at a stable 97.7%, with near-full occupancy for the ...

Subsea cables are the hidden backbone of the Internet, serving as the arteries of an increasingly digitalised economy' ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

Your agent may have provided a satisfactory resolution, but what about the journey they facilitated? Developing a consistent customer service voice ensures your team provides better experiences. Tone ...

Recognized by CIO Magazine as the top business intelligence certification to advance your career, TDWI certifications enhance your credentials and competitive advantage. TDWI offers three premiere, ...

What is AI in customer service? Artificial Intelligence (AI) in customer service refers to incorporating advanced technologies like machine learning, natural language processing (NLP), and data ...

Listen There is no more important priority than keeping Australians safe. The Government announced an Independent Intelligence Review in September 2023 to ensure our intelligence agencies are best ...

Tributes are pouring in following the passing of Ashwin Trikamjee. Trikamjee was the President of the South African Hindu Maha Sabha and Board Director at the 1860 Heritage Centre. "Mr Trikamjee ...

The AI arms race is far from over. Taiwan Semiconductor provides chips for many of the major AI players. Nvidia, Broadcom, and AMD are all attempting to capture the massive AI computing hardware ...

Marc McCrery — vice president for customer experience at USPS — said that, coming out of the COVID pandemic, the agency was receiving up to 100 million calls and 13 million service requests.

Teachers at a special school have harnessed the power of artificial intelligence (AI) to help their pupils find a voice. Fourteen-year-old Keelan from Tor Bank School in County Down, for instance ...

In Apple’s now-infamous ad for its new artificial intelligence software ... Doubtless, Apple’s loyal customer base will wait, possibly until next year if that’s what it takes for the ...