A Delta passenger is questioning how airline staff handle seat assignments after a gate agent allegedly reassigned them from ...

Southwest Airlines will switch up its boarding process in a big way once the carrier shifts to assigned seating.

Last fall, we reported on a new policy being implemented by American Airlines to discourage one of the most irritating ...

For one United Airlines passenger, a simple habit of screenshotting a boarding pass led to unexpected confusion—and a fellow ...

A 2025 customer survey of over 9,000 flights has revealed the best - and worst- UK airlines based on boarding experience.

CRO of Scanbot SDK, on how mobile scanning can transform airline operations, helping carriers to handle passenger volume and ...

The man had already boarded his flight when he realised that he had misplaced his mobile phone. Read more at straitstimes.com ...