DeerRun has announced a comprehensive upgrade to its global customer service system to further enhance user experience. The brand has established 24/7 customer service centers in locations such as the ...

AO World has told markets that it expects retail revenue to increase by around 12 per cent in the 12 months to March 31, and ...

Thai drivers say they are more satisfied with after-sales service provided by mass ... according to new consumer research. The Service Customer Experience Index (Service CXI) average improved ...

Text Messages Companies can reach out to their customers through text messaging before or after ... if the customer doesn't. Having a good customer service plan in place leads to more sales ...

The team at Mercedes-Benz of Taunton have been announced as one of the winners for the 2025 Customer Services Customer Care ...

Discover how to select a reliable car dealer in India for a smooth buying experience. Learn about reputation, inventory, ...

a global provider of artificial intelligence (AI)-powered customer ... extend sales and service to customers beyond traditional business operating hours. Talkdesk After Hours enables real-time ...

This makes the sales process a valuable part of providing good customer service. Businesses need to ensure that their employees have good product knowledge. Customers expect a high level of ...

Research shows that 52% of customers expect instant service, yet 73% of businesses operate during limited hours. This creates a large gap between customer expectations and reality.