India has launched high-level talks with Mexico aimed at deepening trade and boosting investment in science and technology.

Companies in Mexico’s service sector are urging the federal government to reconsider its proposal to reduce the standard ...

SGF Global is strengthening its footprint in Argentina, aiming to tap into the country's highly regarded technology talent ...

Ecuador has emerged as the most insecure country in Latin America, with its homicide rate surging to an unprecedented 38.8 ...

Agentic AI appears poised to deliver a far more devastating blow—to the very foundation of the BPO business: labor arbitrage.

China is pumping billions into the Caribbean — building roads, wiring digital networks, providing surveillance equipment and ...

Microsoft has launched its first cloud region in Chile, establishing a significant digital footprint in the Southern Cone.

While most companies were beginning to tinker with AI tools after ChatGPT's viral debut in late 2022, iQor already had a ...

In the first quarter of 2025, Colombia recorded an 8.3% rise in the number of microbusinesses compared to the same period ...

Mumbai-based IT and BPO services firm Hexaware has opened a new delivery center in Chicago, aiming to strengthen its foothold ...

Argentina’s Supreme Court has handed former President Cristina Fernández de Kirchner a lifetime ban from holding public ...

TP (formerly Teleperformance), the global BPO giant, has acquired Agents Only, an AI-enabled crowdsourcing platform.