A widening gap between customer expectations and experiences in health insurance claims processing is creating opportunities for AI-driven solutions, according to new research by Sprout.ai, a claims ...

Adrian Davis of Adyen discusses why payments technology is a critical blind spot for insurers in their digital transformation journey ...

Monzo targets underinsured market with flexible policy as research reveals half of UK renters lack coverage Monzo, the digital banking platform, has launched Contents Insurance after research revealed ...

Glia launches GVA Learning 360, which generates responses based on contact centre staff conversations rather than documentation Glia, a provider of unified interaction management technology, has ...

Lloyd’s of London study shows potential five-year impact on critical infrastructure with North America and Europe most vulnerable to disruption Lloyd's, the London-based insurance and reinsurance ...

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Indian IT firm Zensar to modernise infrastructure as insurer separates from Tesco Bank following Barclays acquisition Zensar Technologies has secured a contract with Tesco Insurance and Money Services ...

Edenred introduces solution to speed up claims process for policyholders through virtual payment cards integrated with mobile wallet technology Edenred Payment Solutions, a UK-based e-money ...